Q. What file formats can I upload?

A. You may upload .jpg, jpeg, .png or .gif

Documents may be held as PDFs (you can tell if this is the case if the file name ends with the suffix ‘.pdf’). This is not an image format so can’t be uploaded. There are two ways around this:

  1. Re-scan the document and save as a ‘.jpg’, ‘jpeg’, ‘.png’ or ‘.gif’ file format. Your scanner will normally give you this option
  2. Take a photograph of the document with a smartphone (this will automatically save the file as an image that can easily be uploaded)